“We have found the Wired built assets really helpful. We have a prebuilt template which is so useful for our monthly newsletters. All we worry about is the links. Each month we build a newsletter using a Wired template structure, add links, and send.

Using the preference centre also has allowed us to easily create a profile of what users are interested in, ranging from policy updates to NHS performance, workforce and more. ”

...
Amy B.
Department OF Health

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Platform Protection

Wired Plus is protected by firewall clusters and all access to the infrastructure requires two factor authentication. This protects your data from unwanted access, making sure that only authorised people have access to your data.

Infrastructure monitoring

Restore points for critical data are taken every 5 minutes. Full backups are taken daily and are transferred offsite over secure connectivity. We are strict about how we handle, transfer, process and store our data and can assure you that your data is stored securely here in the UK.

Maintained support

We frequently test Wired Plus to identify any issues which enables our managed security team to resolve them immediately. This reduces downtime and ensures you have access when you need it.

Fully trained staff

Wired Plus employees are trained in understanding data protection, GDPR, and the expectations surrounding them. Our team are trained how to handle your data and report any issues that they find.

Maintained support

We frequently test Wired Plus to identify any issues which enables our managed security team to resolve them immediately. This reduces downtime and ensures you have access when you need it.

Secure integrations

When using the Wired Plus CRM, you may want to connect other marketing platforms using our integrations. Each integration that we develop is secure meaning that your data is safe as it is transferred from one system to another.

Manage user permissions

Your administrator can manage permissions and account access rights, such as read, write, send, import, and export. All can be configured so that users can only access what they need to.
You can edit the permissions of individual users so that they are restricted to accessing only the parts of the platform that is relevant to them.

Two factor Authentication

After you set up your account, we send you an Account Validation Message to make sure we have everything in order before your account goes live. By using double authentication, we can make sure that all of your personal details have been inputted correctly. If there are any problems, you can let us know before you continue into the system.

Automated password resets

If you forget your password, all is not lost. You can request a password reset from the login page. An automated password reset is in place to make sure that you can quickly restore your access to the system.

Protected log in pages for every user

When you login to the Wired Plus system, we make sure that you do so from a secured login page. Each member of your team has their own password to gain access to the system meaning that you can track who has accessed your account and what changes have been made.

System Status

Use the system status tool where we will let you know if we are having any issues with Wired Plus and when we expect to sort them out. If we can, we will give you an estimate of how long the fix is likely to take. You can check back later to confirm that the fix has worked, how the system was affected and the resolution we have issued before re-entering the system.

Tell us Your Problems

You can report any problems that we haven't spotted whilst you're inside the platform. Let us know where the problem is and what you were trying to do when you encountered it. The more detailed you can be the better. These reports will be passed straight to our developers for them to issue a fix. Once the fix has been issued, we will let you know.

Maintained support

We frequently test Wired Plus to identify any issues which enables our managed security team to resolve them immediately. This reduces downtime and ensures you have access when you need it.

Secure image hosting

We make use of leading cloud providers and content distribution networks to host images securely.